Re: Do We Need A Medic For Trouble Tickets?
We experience many of the problems with our Tier 1 team that others have mentioned here and for many of the same reasons. As a service provider we support everything from the physical all the way up...
View ArticleIs Hyper V on Server 2012 R2 supported?
I think it is new version of HyperV on 2012 R2, Orion finds it in the "List Resources", but it doesn't list any guests. Did MS change stuff and SolarWinds needs to adapt to their new way of showing the...
View ArticleRe: Worldwide Map Customizations
We do not support extending our software via javascript, only via the SDK. That said, folks do many interesting things (javascript and/or css) with the knowledge that a future version might break it....
View ArticleRe: Can Virtualization Manager be multi-homed?
Hi Byron, We do provide root access to the vApp. It's a standard CentOS 5.9 (as of VMAN 6.0.1) distribution underneath the hood.
View ArticleRe: Can Virtualization Manager be multi-homed?
Does that root access make it so that you can multi-home it without running into problems as suggested by jhg03a?
View ArticleRe: Can Virtualization Manager be multi-homed?
True. All that being said though, you can make it work. Just understand the risk and keep a good snapshot before you try doing any upgrades. As with any linux system, multi-home and DNS don't mix...
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Re: Quick Ticket Generation Problem
https://help.mq.edu.au/cgi-bin/WebObjects/OneHelp.woa/wa/TicketActions/new?rt=926,
View ArticleRe: OrionWeb.log: ERROR SolarWinds.Orion.Web.AuthorizationManager - Get Auth...
Thanks for researching! Before creating this thread I researched and then opened case with support and provided Diagnostics. Last response from support was this is known issue with no estimated time...
View ArticleConfirmation e-mail for SCP certificate
I have sent an e-mail with my infomation to you in order to register for SCP exam 5 days ago. But I still have not received any reply e-mail from you so that I want to know when I could receive your...
View ArticleRe: Worldwide Map - Default location
Thanks for that - getting the coordinates right is indeed important. When you say set the Zoom to my preference, I'm not seeing a way to "save" it when managing the map?
View ArticleRe: DNSstuff Blog - Updated Toolset
I changed working from an MSP to becoming the customer a couple of years ago and didn't have a need for DNS Stuff so much anymore... Never realised SW acquired it. Definitely much better now! Love your...
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Re: Worldwide Map - Default location
Thanks again. I was looking in completely the wrong place - I was focused on managing the map within the administrative page, rather than managing the resource. The exact functionality I was after is...
View ArticleRe: EMC Clariion AX4-5
I have just installed the Naviseccli and SAN Monitor for EMC.I have the same error message as Madrianr, and note from another post that the AX4 SANs may not be supported with SAN Monitor.Can you...
View ArticleRunning a report to show Warranty Exp dates on Assets
Hi All, I have been filling in the Assets side of Web Help Desk and need to run reports that show the warranty expiry dates, can someone let me know how I can do this Thanks in advance Dave
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how to view my certificate on thwack website? thank you.
how to view my certificate on thwack website? thank you.
View ArticleRe: What are important components or services to monitor on a Web Server?
Depends; what platform is your web server? SAM has templates for Apache, IIS and some of the other players. I haven't seen one for Nginx yet though.
View ArticleRe: Can a task be associated with another ticket automatically?
I would gladly sacrifice two to three Muggles for this functionality.
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