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Does WebHelpDesk 12.1.0 support Exchange 2007?

Does WebHelpDesk 12.1.0 support Exchange 2007?

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How to run a report from an Alert trigger

We recently migrated to server 2012 on NPM 11.0.1.  Since the scheduled reports no longer use the scheduled tasks, how do I run a scheduled report when the trigger fires and/or resets?  Do I need to...

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Re: The update may not be applicable for the selected computer Result Code:...

I received an error after deleting, republishing (including the last bottom options) Acrobat 10.1.12 

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Re: Question on Advanced SQL Alert

Thanks!  I will look into that.   Does anyone know of anyway to display the F5 pool that is "DOWN" in the email message?  I'm expecting it will have to be some complicated SQL query.

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WHD: How to customize or create some type of print out/report showing open...

We recently set up the WHD ticketing system and are having troubles getting what we need out of it. We have technicians that need to print off some type of report showing all open tickets with certain...

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FoE Installation

We have just purchased solarwinds software inclding NPM, NCM, NTA, VoIP and FoE. We just start to do the software installation. I would like to know if I should install all the modules and...

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Re: Issue running batch file via packageboot post execution

Details: [...] Please ensure that clients are enabled to receive signed 3rd party updates with Windows Update Local Policy Management wizard.Have you done this?

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Re: Geist Environmental Monitor Temperature Displaying Incorrectly

I think it was that the MIBs that were in Solarwinds were incorrect for the current Geist version.  I did a MIBWalk on various Geist MIBs when I had one of the Geist's web front end up to compare the...

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Alert escalation

I was playing around with the alert and I notice that when when a trigger condition is already triggered if the changes to another trigger condition it will not alert again. See my example below The...

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Re: Mobile Admin - What We're Working On

Are companies still using BES servers and Blackberry

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Re: "Event summary" in orion home page

Thanks Leon, I am not seeing anything in alert summary.. 

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Some nodes cannot be validated with supplied credentials

Lately, I've started getting the following error when saving new Nodes "Some nodes cannot be validated with supplied credentials." Is there a query or report I can run that can tell me which nodes it...

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Re: Kiwi Syslog Server: Rule Action: Log to NT Event Log

Our usage is very similar with Kiwi as the syslog intermediary for SCOM.  The legacy solution is a VBscript that formats the message then calls EventCreate. This allows us to specify the source and...

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How do you view all of the logs from a particular node in nDepth.

Just wondering if anyone's done this, I'm sure it's some simple thing, but if I wanted to view all the logs from my AD box, or all of the ones from one of the routers, then how would you open it up in...

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Re: Kiwi Syslog Server: Rule Action: Log to NT Event Log

I also use PowerShell, but the need for this function is huge. I don't have to maintain a pile of scripts (for each event I want separated) if this were rolled into Kiwi. Like I said, This will be a...

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Re: Success Stories of gaining operational value from LEM

We just surveyed our customers and related customers using log data for SIEM/IT Ops/Compliance and got a lot of interesting insight into what features people are using. We're hoping to get some cool...

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Re: Email alert consolidation and organization

That sounds more like Alert Central than LEM, to be honest, but it depends on what you're trying to do. If you want to send log data to a single system and alert on it from one place rather than...

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Re: Upgrading LEM L4 Appliances to 6.0.1 - Any Problems with Reports?

There is some uniqueness to the dedicated database/L4 setup - with 6.0.1 we introduced the authenticated reports, so the appliance has to act as a pass-through. I can't find a knowledge base article...

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How do YOU determine if a bandwidth capacity issue is causing slow performance?

User: "The Network is so slow"Me: <eyeroll> In most cases, it's a bad idea to leap to the conclusion that more bandwidth is required without a thorough investigation into how bandwidth is...

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Re: How do I change Username?

Hi cdumont@mraresults.com,  I can help with this.  What would you like your username changed to? Thanks,DH

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