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Re: Web page for public ticket status notification

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You can insert a Web Part from another system into your Orion Page; to show the tickets in Queue with a title and Status (If you can do that) ; then just add their username or Student ID to the title so they can see when this is completed.

 

Also, If you have these nodes in the system and monitor them....A couple of things come to mind right off... but it is not exactly automated.

 

Using Custom Properties you can make a report.  (All static information)

Include Ticket #, or Student ID along with status.

 

Second, if you are actually monitoring these then display a status of the node...possibly a current up time with a note about a 5 minute test period to ensure proper wireless connectivity. Then once it hits 5 minutes on the report with a status of UP, they know they can have it.

So, ticket or Student ID would be static with the Node Status (iPAD) and connection time calculated and automated, sort of.

 

If you track these as assets (iPADs are issued to students) create custom properties for name/student ID for your report and that info can stay...unless they give them back at the end of class.

 

Really i hope this sparks another idea when you get the light bulb on how to manipulate and customize your systems to work together for the best benifit.


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