Thank you for your addition to the comment thread. I have some of the same concerns with regards to where I stand with tools. I am an employee of my company not a cheerleader etc for a vendor. What I see in my environment is 1600 devices (300 cisco and remainder UNIX/AIX/LINUX/Windows) they are pretty simple with what they want Up/Down/CPU/Memory/Volume and the ever present when, why, and how things went down so reporting and alerting plays into that. With the change out to CA Service Desk we now have a integrated function unlike before that must be considered. I am really have learned a lot from this Thread and the up coming P.O.C. will help cement how things will work in our environment based on our test cases. Keep the comments coming!
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