So, I'm not sure what happened but over the weekend alert central decided to send to a completely different group than it normally would. When I got in I looked at the alert and told it to test it and it said it was going to the right group.
Now the group it was supposed to go to was our "Datacenter" team which is just the techs and comes from SAM, instead it sent to the "DatacenterDown" group which includes all the management and execs and only handles NPM alerts in case our routers, APAs and the like are down. Needless to say they were not pleased.
Now how it momentarily went to the other group I don't know but in case it was a parsing error I changed the "DatacenterDown" group to be named "AllDatacenterDown" in hopes that alleviates the problem.
Has anyone else had this problem before or anything like it? does anyone have any solutions?
